Membership Operations Assistant (Washington DC, USA)

Position with the American Institute for Conservation of Historic and Artistic Works (AIC)
Arts association and its foundation seek a membership administrative and operations assistant. The ideal candidate will have a background in customer service, data entry, and an interest in the visual arts, museums and/or cultural heritage. We offer excellent benefits and a supportive work environment.

AIC seeks a membership operations assistant to work with the communications and membership team as well as support office tasks. This position reports to the Membership Manager.

Primary duties include:

  • Perform data entry for purchases, sponsorships, donations, and assist with financial reconciliation reports.
  • Work with other staff members on advertising and sponsorships, event registrations, and website editing.
  • Serve as a staff liaison to internal groups, including scheduling conference calls and helping to coordinate the organization’s budgeting process.
  • Provide excellent customer service to members and customers via telephone and email.
  • Administrative tasks and other duties as assigned.

Data entry involves entering checks and faxed/mailed/phoned-in credit card payments into our association management system (whether for membership applications, renewals, or event registrations), and running relevant reconciliation reports.

Working with publications, communications, and meeting staff members to track advertising and sponsorships includes ensuring that vendors receive timely communication and promised services are delivered.

Serving as a staff liaison to internal groups includes: keeping volunteer leadership on track with scheduling, budgeting, and managing online assets (such as our abstracts management system, meeting website, project management module, and communication tools). With more training, you will have room to expand your role in this area, but an outgoing persona and interest in the arts in general or conservation in particular will be helpful assets.

The Membership Operations Assistant will also manage the office support systems, including ordering office supplies, handling shared office equipment, and liaising with service providers.

Required Skills:

  • Attention to detail in data entry
  • Excellent customer service and time management skills
  • Proficiency in the use of Microsoft Office Suite
  • Basic knowledge of website editing using a content management system (HTML or WYSIWYG)
  • Excellent communication skills, written and verbal
  • Ability to lift up to 30 pounds

Desired Experience: One to two years of experience, preferably in a similar role or environment. College degree required.

Salary range: $35,000 to $39,000

Excellent benefits include: health, dental, and vision, 401K, generous leave, and access to fitness facilities.

How to Apply: Please send a resume and cover letter to work@conservation-us.org. Please send applications by February 16, 2018.